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Mascot Service Assistant

Summary

The Mascot Services Assistant position serves as the primary alternate to Columbus Blue Jackets mascot, Stinger and mascot handler, Stinger SWAT. This part-time position provides support during all home games, community development programs, and other events as necessary.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide operational and logistical support to Stinger during all home games and scheduled events.

Perform as Stinger at designated appearances if Mascot Services Coordinator is unavailable or Stinger has conflicting appearances.

Assist the mascot with all game night responsibilities including being Stinger’s handler/assistant Stinger SWAT.

Be the spoken voice of Stinger, able to vocalize what Stinger’s thoughts and feelings are and communicate them to fans at games and appearances.

Maintain acceptable condition of costumes, props and signs.

Provide creative assistance to presentation, skits and related promotions.

Actively contribute to the overall Game Entertainment aspect to pump up the crowd by helping to create a positive and energetic atmosphere for our fans.

Ability to work flexible hours, nights, weekends, holidays and Blue Jacket home games, as needed.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Judgement – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); 2 years of mascot/character experience, either collegiate or professional is required; other skills such as juggling, unicycling, tumbling, stilt-walking, skating are a plus; or equivalent combination of education and experience.

Skating ability (hockey skates) is required. Hockey knowledge preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you authorized to work lawfully in the United States?
2. Have you ever been convicted of a misdemeanor (excluding traffic violations)?
3. Have you ever been convicted of a felony?
4. How many years of ice skating experience do you have?

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