Job Description: The qualified candidate for this role will craft beverages for our guests and customers with care and consistency. They will also provide a high quality of guest service and demonstrate outstanding interpersonal relations.
Informs customers about the available food and beverage options. Makes suggestions based on customers preferences.
Prepares specialty coffee drinks in accordance with established recipes. Operates SOUL BAR equipment according to proper procedures.
Maintains a neat and clean environment including equipment, displays, floors, etc. as per SOP for daily cleaning program.
Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look.
Performs opening tasks and assists with transition into lunch.
Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling, and is responsible for a cash drawer.
Assists with managing inventory by monitoring stocks and working with management to place orders.
Accounts for all cash and secures money drops in accordance with hotel and company policies.
Knows and complies with all company policies and procedures pertaining to this position and its duties.
Other duties as assigned.
Carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables. Ability to balance cash drawer and exercise math and basic accounting skills.
Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with poise, voice control, and confidence, using correct English and well-modulated voice.
Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants.
High school diploma or equivalent education required
Retail and/or customer service experience required. Café or barista experience preferred 6-12 months related experience and/or training.
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