Charles Penzone

Front Desk Administrator

Job Description

Front Desk Administrative Assistant

Location:  Innovation Center (Powell)

Reports to: Executive Assistant

Availability Requirements:  Monday through Friday (30 hours) 7:45am – 2:30pm


Job Duties Include:

  • Maintain filing system for old guest forms and sort & distribute US Mail and internal mail
  • Research any Gift Cards sent to Innovation office from salons
  • Weekly supply check for kitchens, bathrooms and office supply
  • Place orders for all supplies as needed and verify quantity upon delivery (making sure to date all coffee supplies as it comes in)
  • Maintain organization in Coffee & Marketing supply room
  • Minimal travel as needed for supplies for Home Office or errands for Home Office
  • Sort and forward faxes to Home Office.
  • Track and distribute all magazine received
  • Daily walk through to verify cleaning and bathroom checks for both floors on supplies
  • Process and file redeemed Penzone Perks
  • Monthly process all salon recaps
  • Daily process all marketing and coffee orders to be delivered by courier
  • Daily create Courier Check List with any additional tasks
  • Daily cleanings of the conference rooms after every meeting
  • Preparation for large conferences for beverages & food
  • Provide support to marketing department as needed for promotional campaigns or general projects.
  • Possible backup coverage for Guest Experience Center during high peaks.

Required Skills

  • Min. of 2 years related administrative and customer service experience required.
  • Knowledge of the following applications: Outlook, Excel and Word.  (This person will use Excel quite frequently).
  • Must be highly flexible with the ability to respond to multiple demands and deadlines.
  • The ability to interact well with Team Members and function in a team environment, but also be able to work independently with little supervision if needed.
  • Must have strong interpersonal skills and enjoy greeting people.
  • Requires someone who loves our industry and enjoys a fashion forward approach.



Located at 4223 Roberts Rd.

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