Guest Services Specialist


Donatos is a family-owned pizza company with more than 150 locations in six states. Founded in Columbus, Ohio in 1963, we take pride in our family business in every community we serve.

We are seeking experienced and dynamic customer service talent in the greater Columbus area for our Donatos family at our Corporate location!

We offer: competitive hourly wage, PTO (paid time off), guaranteed hours, full medical/ dental/ vision, growth opportunities, tuition reimbursement, retirement savings, and more.

The ideal Guest Services Specialist candidate:

  • 1 year of restaurant experience in a fast casual, family, or casual dining environment
  • 3+ years of successful call center experience
  • Strong communication skills
  • Has a “People First”, customer-oriented mentality
  • Embraces our Mission, Values and Promise
  • Microsoft Excel experience

Position Summary: 
Assist Guests with catering orders and feedback. Provide feedback to guests via social media. Grow Catering sales by assisting Guests in menu planning to ensure that the quantity and type of food matches their needs.

Job Type: Full-time

Salary: $12.00 /hour


  • call center: 2 years
  • restaurant: 1 year


  • High school or equivalent


  • Columbus, OH


  • English

Required work authorization:

  • United States




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