Client Service Rep/Data Analyst
We need a people person with considerable data skills to join our team and service our veterinarian clients across the country;
-- strong experience in client service and support required
-- strong experience working with databases (including CRM) and good understanding of how databases work
-- excellent communication skills a must
-- strong excel skills
Must be in Columbus area. But, after training, may be able to work remotely.
Will start part-time, but depending on capabilities, may move to full time, helping in other areas of data operation. (note: this is not an IT or software support position; or a traditional customer support position)
Compensation commensurate on experience and skills
- Columbus, OH 43220
- Data Analysis: 2 years
- Client support: 2 years
About Boomerang Vet
Boomerang Vet combines expertise in database marketing with proven best practices in reminder and preventive care strategies to help veterinarians provide the highest level of care to the pets they treat. For 13 years, we’ve partnered with practices to improve preventive care compliance and increase client visits, ultimately resulting in improved financial performance.
At the helm of this operation is Hank Swartz, DVM, MBA co-founder of Boomerang Vet, as well as Veterinary Metrics, which later became ThinkPets.
During this tenure, Dr. Swartz was privy to industry leading practice analytics and insights from program implementation in hundreds of hospitals. This experience revealed the essential elements for consistently effective practice growth strategies. As a result, Dr. Swartz is the foremost industry authority in the practice growth areas of reminder performance, preventive care compliance, and staff training.