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Player Services Cashier – FT/PT @Hollywood Casino

Columbus, OH 43228

Part-time

  • Ensure interactions with internal and external guests while following the guidelines of the Red Carpet Customer Service Program
  • Maintains a balanced cashier’s till
  • Process cash transactions for casino customers and employees, including, but not limited to: cashing TITO tickets, personal checks, travelers cheques, processing currency exchanges, cash advances and other cash equivalents
  • Comply with Title 31 regulations
  • Enroll guests into Players Club, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions to aid with exceptional guest experience
  • Coordinates with Main Bank as needed
  • Complies with state, company, department policies and regulations
  • Report suspicious behavior, flagged patrons and possible intoxicated guests to a member of management
  • Assist with training new team members
  • Properly verify guests during transactions and interactons to prevent underage guests and improper identification
  • Adhere to responsible gaming guidelines
  • Process Markers, Front Money, and Safekeeping transactions

To be successful in this position it will require the following skill set:

  • Must have an outgoing, energetic and enthusiastic attitude
  • Must be comfortable initiating conversations creating a fun environment with our guests
  • High school diploma or equivalent
  • A minimum of 21 years of age
  • Requires availability to work 2nd / 3rd shift
  • A minimum of one year of cashiering and experience and/or money handling experience.
  • Ability to promptly and accurately follow instructions given by Supervisor or Manager
  • Must qualify for licensing by Ohio Gaming Commission
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Types: Full-time, Part-time

Experience:

  • Customer Service: 1 year (Preferred)
  • Cash Handling: 1 year (Preferred)

Shifts:

  • Morning (Preferred)
  • Mid-Day (Preferred)
  • Evening (Preferred)
  • Graveyard (Preferred)

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