Text to 911 service now available in Franklin County

Franklin County residents are now able to text their emergencies to 911.

This service will benefit those who are hearing impaired, in a place with poor cell service, and/or in a situation where making a call would be dangerous.


To text to 911, simply enter the numbers “911” in the “To” or “Recipient” field of your text without punctuation.

Type a brief but detailed message with your location and a description of your emergency, and press “Send.”

Public safety officials encourage people to use the new texting capability as a last resort. Calls are still preferred because they are more efficient.


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