Bankrupt Columbus business could owe customers more than $57 million

More than 36,000 customers of this Columbus-based company submitted claims worth over $57 million.

When Value City furniture abruptly closed after they filed for bankruptcy last year, thousands of customers didn’t get their furniture delivered to them and never received refunds.

Thousands of shoppers paid deposits, or in full, for furniture and decor, among other items Value City sells, that were never delivered to them before stores began to close and liquidate their inventory. The lawsuit states that customers were left with little information about how to receive refunds. 

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More and more customers are stepping forward, and no set deadline has been made for customers to file their claims. If you are one of the customers who didn’t receive their item and/or a refund, you can submit documentation through the bankruptcy website.

According to Furniture Today,  American Signature Furniture and Value City Furniture reported estimated assets of $100,000,001 to $500 million versus estimated liabilities of $500,000,001 to $1 billion to an estimated 1,000 to 5,000 creditors. The Top 100 retailer, which accumulated over $1 billion in sales in 2024 (according to Furniture Today), was originally founded by the Schottenstein Family.

All Value City locations are closing or have already closed.

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