MedOne opens new clinic built around connected, whole-patient care
Central Ohio patients now have a new choice when it comes to primary care, with a longtime hospital-based provider stepping directly into the community.
MedOne Healthcare Partners has officially opened MedOne Primary Care in Worthington. Located at 55 Dillmont Drive, this facility is MedOne’s first patient-facing primary care practice after more than 25 years of providing top-notch care in hospitals and post-acute facilities. The practice began seeing patients as of April 14.
The new 4,500-square-foot facility includes 10 exam rooms, a dedicated procedure room, and on-site lab services. They offer comprehensive primary care including preventive visits, sick care, and chronic disease management. For MedOne, this marks a shift from behind-the-scenes healthcare delivery to a model where patients can directly choose the organization for their care.
“Even in a region with a strong healthcare presence, many Central Ohio residents still struggle to find a primary care provider because of long wait times to secure an appointment, or fragmented care across settings,” said Dr. Michael Heinze, Chief Strategy Officer. “MedOne Primary Care offers an easier on-ramp to consistent care with same-day and next-day appointments and a team-based model that allows patients to focus on their health—not repeating their medical history. Our goal is to give patients a true medical home where they feel seen, known and heard.”
MedOne is putting access at the forefront of this practice; patients can schedule same-day or next-day appointments, and choose between in-person visits or telehealth appointments. The new facility is designed around a team-based approach, where providers share records and documentation so care is coordinated rather than fragmented. “When care is connected, patients don’t fall through the cracks,” said Dr. Rachel Kirk. “Our team approach means we’re always building on what came before, not starting over.”
Technology is used in a supporting role to strengthen that connection. As Heinze noted, “Technology should support care, not sit between the provider and the patient.” During visits, providers can review information alongside patients, turning appointments into productive conversations. Patients can also use an online portal to access records, request refills, and message their care team. Patients spend less time repeating their history, and more time discussing what matters most to their health.
The Worthington office itself was designed to feel different from a traditional clinical setting, with natural light, open spaces, and a more hospitality-style environment that’s comforting and welcoming. The focus is on building patient relationships, and making it easier for people to establish long-term care without the typical barriers of limited availability or delayed scheduling.
To establish care or schedule an appointment, you can find more information and new patient registration details here.
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